Privacy Policy

Last Updated: October 26, 2023

Welcome to Clore Beauty Store (hairproductsshop.com). We are committed to empowering your beauty journey, and that includes protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and make a purchase. We serve a global community of Style Chameleons, Beauty DIYers, and Professional Stylists, and your trust is the foundation of our beauty community.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please do not use our Site.

1. Information We Collect

To provide you with a seamless, secure, and customer-centric shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via our payment gateways).
• Transaction Data: Details about purchases you make, including products, order value, and payment method.
• Technical & Usage Data: IP address, browser type, device information, pages viewed, time spent on site, and referring URLs.
• Communication Data: If you contact our support team at [email protected], we collect your message content and contact details.
• Optional Data: Information you voluntarily provide, such as product reviews, style preferences, or survey responses.

2. How We Use Your Information

Your data empowers us to deliver the professional-grade, trustworthy service you expect. We use it to:

• Process & Fulfill Orders: To complete your purchase, arrange shipping, send order confirmations, and provide customer support.
• Secure & Improve Our Services: To protect against fraud, optimize our website performance, and ensure a swift checkout experience.
• Communicate with You: To send transactional emails (order updates, shipping notices) and, with your consent, marketing communications about new products (like wigs, extensions, or professional tools) and promotions.
• Personalize Your Experience: To recommend products (e.g., hair care items or coloring tools) that match your interests and shopping behavior.
• Comply with Legal Obligations: To meet tax, regulatory, and law enforcement requirements.

3. Data Sharing and Disclosure

We value your privacy and only share your information in the following limited circumstances:

• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing (e.g., PayPal, card networks), shipping carriers, email delivery, and IT support. These partners are contractually obligated to protect your data.
• Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Clore Beauty Store, our customers, or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, you will be notified via email and/or a prominent notice on our website.
• With Your Consent: We will share data with third parties when you direct us to do so.

We do not sell, rent, or trade your personal information to unrelated third parties for their marketing purposes.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our beauty products. We implement robust measures to protect it:

• Global Operations: We operate from Jacksonville, Florida, USA, and serve customers globally (excluding some Asian and remote regions). Your data may be processed and stored in the United States or other countries where our service providers operate, under strict data protection agreements.
• Security Technologies: Our website uses advanced SSL encryption to secure data transmission. Our payment infrastructure meets industry-best practices.
• Access Controls: We limit access to your personal data to employees and agents who need it to perform their jobs.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

As a valued member of our beauty community, you have control over your data. Depending on your location, you may have the right to:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email. You cannot opt out of transactional emails.
• Restrict Processing & Object: Object to or restrict how we use your data in certain circumstances.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity for security.

6. Cookies and Tracking Technologies

Like most modern e-commerce sites, we use Cookies and similar tracking technologies to enhance your shopping experience.

• What They Are: Small data files placed on your device to remember your preferences, analyze site traffic, and personalize content.
• How We Use Them: To keep items in your cart, understand how you use our site (e.g., which beauty categories you browse), and deliver relevant ads on other platforms.
• Your Control: You can modify your browser settings to refuse cookies. However, this may disable certain features, like adding products to your cart or a seamless checkout. Our Cookie Banner or your browser settings provide you with choices.

7. International Data Transfers

We are a global brand. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

8. Children’s Privacy

Our website and products are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, our customer-centric support team is here to assist.

Empowering your self-expression journey, one secure transaction at a time. ✨